Frequently Asked Questions
Everything you need to know about your next favorite cap.
How do I determine my correct fitted hat size?
To find your perfect fit, use a soft measuring tape to measure the circumference of your head about a half-inch above your ears. Refer to our comprehensive size chart to convert those inches or centimeters into standard fitted sizes ranging from 6 7/8 to 8 1/4.
How are the hats packaged for shipping?
We take pride in our 'Crush-Free' shipping guarantee. Every fitted hat is placed in a sturdy, custom-sized cardboard box rather than a mailer bag to ensure it arrives at your door in pristine condition with the crown and brim perfectly intact.
Do you offer international shipping?
Yes, we ship our headwear worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location. Please note that international orders may be subject to local customs duties and taxes.
What is your return policy for fitted hats?
We accept returns and exchanges within 30 days of delivery, provided the hat is unworn, unwashed, and still has the original stickers and tags attached. Due to hygiene standards, hats showing signs of wear or sweat marks cannot be returned.
Are these authentic licensed products?
Absolutely. We only stock 100% authentic, officially licensed headwear from premium brands like New Era, Mitchell & Ness, and '47 Brand. Every hat features the genuine holographic stickers and interior branding of the respective sports leagues.
How should I clean and maintain my fitted hat?
We recommend spot cleaning with a damp cloth and mild detergent. Avoid submerging the hat in water or using a washing machine, as this can ruin the structure of the crown and the integrity of the brim. For best results, use a specialized hat brush to remove lint and dust.